📄 Privacy Policy – Tuktak

1. Introduction

At Tuktak, powered by HF Food Service, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

By using Tuktak, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Name
  • Address
  • Email address
  • Phone number
  • Payment details

2.2 Usage Information

  • Browsing activity on our website
  • Pages visited
  • Device and browser type

2.3 Location Information

  • Your location (if enabled) to provide better delivery and localized services

2.4 Log Data

  • IP address
  • Browser type
  • Operating system

2.5 Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can control cookies through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Order Processing

  • To confirm, process, and deliver your orders

3.2 Customer Support

  • To respond to your inquiries and provide assistance

3.3 Marketing & Communication

  • To send offers, promotions, and order updates

3.4 Service Improvement

  • To analyze performance and improve our website and services

3.5 Legal Compliance

  • To comply with applicable laws and respond to legal requests

4. Sharing Your Information

We may share your data with:

4.1 Service Providers

  • Payment gateways
  • Delivery partners
  • Technical support providers

4.2 Legal Authorities

  • When required by law or government authorities

4.3 Business Transfers

  • In case of merger, acquisition, or asset sale

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights & Choices

6.1 Account Information

You can update your personal information anytime through your account.

6.2 Marketing Preferences

You can opt out of promotional messages at any time.

6.3 Cookies Control

You can manage or disable cookies through your browser settings.

7. Children’s Privacy

Tuktak services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

📱 Phone: 09613-657755
🏢 Brand: Tuktak – Powered by HF Food Service

🔐 Our Commitment

Your privacy matters to us. We are dedicated to maintaining transparency, security, and trust in every interaction you have with Tuktak.